Delivery & Guarantee
- All orders are shipped within one business day when in stock
- Our shipment company of choice is USPS for domestic and international orders
- Domestic deliveries take 2-5 business days
- International deliveries take up to 4 weeks
- Duty tax is the sole responsibility of the buyer.
One (1) year warranty
All our products are sold with a one-year guarantee. This guarantee covers the original goods supplied only by the original purchaser.
If any of your items are faulty, then provided the items are returned to us within the one-year guarantee period, we will repair or replace them free of charge. Warranty does not apply on altered or abused products.
We strive for the satisfaction of our every customer. Nonetheless, we understand that there is a chance that our products may not fit into certain workflows.
If you experience any issues with our product that you would like to address, please do not hesitate to contact us directly at info[at]precisiondogs.us. If you’d like, you could use our contact form as well.
Please inform us of any problems you experience with the product prior to returning it.
All purchases can be returned for a full refund less shipping cost within 2 weeks (14 days) after receiving the product.
We recognize the fact that only through the process of using the product it is possible to really understand its capacity, thus we do not expect the products returned to be in pristine condition, but they can not be altered or damaged.
Returns initiated after 14 days will be subject to 20% restocking fee. No returns will be accepted after 30 days of receiving our products. All return shipping expenses are the responsibility of the customer.
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